Albertina Navas is a digital communication strategist. She offers consulting with a focus on reputation and crisis management. For 24 years, she has worked with over 50 clients from the public and private sectors from 20 countries. She has also taught at 28 universities in the region. Her research areas are: social media, citizenship and politics, disinformation, and digital humanism. She holds a PhD in communication, an MBA, and a journalism degree.